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 Human, Youth & Senior Services
Mission Statement
The mission of the Rocky Hill Human, Youth, and Senior Services Department is to assist residents with social, emotional, and economic needs. Our services help clients achieve self-sufficiency, maintain economic well-being and reestablish control in their lives. We service all segments of the population, including children, adults, elderly, disabled, and the financially disadvantaged.
                                                                                                       Human & Youth Services Staff
Melissa Hicks, LPC, Director mhicks@rockyhillct.gov 860-258-2724
Nicole DiClemente, Human Services ndiclemente@rockyhillct.gov 860-258-2793
Lauren Scappaticci, Human/Senior Services lscappaticci@rockyhillct.gov
860-258-2021
Contact Us
Main Office Phone Number
860-258-2799
Food Pantry (established clients)
860-257-3501
Main Office Fax Number
860-258-2796
Main Office Email
humanservices@rockyhillct.gov
Website
www.rockyhillct.gov/209/Human-Services
Main Office Address
761 Old Main Street, 1st floor Rocky Hill, CT 06067
Food Pantry Address
673 Old Main Street Rocky Hill, CT 06067
Office Hours
Main Office
Monday–Friday: 8:30–4:30pm
Food Pantry
Monday, Wednesday, Friday: 9:00am–4:00pm
Other Useful Numbers/Websites
211 - https://www.211ct.org/ - Infoline
988 - the ‘911’ for suicide prevention and mental health crisis services
      Lori Stanczyc, LPC, Youth Services Coordinator lstanczyc@rockyhillct.gov
860-258-2718
Kelli Ayala, MSW, Youth Services kayala@rockyhillct.gov 860-258-2726
Ken Lavoie, Food Pantry Coordinator klavoie@rockyhillct.gov 860-257-3501
                   Food Pantry
(Hours: Monday, Wednesday, Friday: 9:00am–4:00 pm)
Human Services maintains a food pantry at 673 Old Main Street for food-insecure residents. Donations from various churches, community groups, businesses, and individuals provide the supply for the pantry. A variety of non-perishable food items in conjunction with grocery store gift cards for perishable items are available for qualified residents.
Call 860-258-2799 for more information or to make an appointment to see if your household qualifies.
Food Pantry Donations Accepted: Cash donations, gift cards for perishable foods and/ or nonperishable, unexpired food, and sanitary items are accepted. All Food Pantry donations are ONLY accepted at the Food Pantry located at 673 Old Main St. There are bins for nonperishable items and a locked drop box for monetary items. If you have a large donation please contact the Coordinator, Ken, at 860-257-3501 to set that up.
Program Application Assistance
The Human, Youth, & Senior Services Department provides staff to assist residents with finding information and completing applications for local, state, and federal assistance programs. These services may enhance the quality of life and we can aid in navigating programs and support residents in applying for them. Call 860-258-2799 for more information or to make an appointment.
Holiday Family Program
Human & Youth Services coordinates holiday programs for Rocky Hill families that need help with the upcoming holiday season; we can assist with food, gift cards, and gifts for children 12 and under. If your family is in need this holiday season please call 860-258-2799 for more information.
Holiday Meal Program
Human Services can have a fresh meal delivered for Thanksgiving, Christmas Eve, and Easter to anyone that might be alone during the holiday season. There are no qualifications or limitations on the program, we just want every resident to enjoy a nice meal on the holidays. Please contact us at 860-258-2799 if you want to be included in our deliveries.
Energy Assistance (2 types)
Residents may apply and receive financial assistance through Community Renewal Team (CRT), assistance is available for the client’s primary source of heat when they meet income and asset eligibility guidelines. Energy Assistance appointments are generally available from August through May depending on your heating source. Please contact CRT at 860-560-5800 to set up an appointment.
Operation Fuel provides a one-time grant of up to $500.00 to assist families with their energy bills. Operation Fuel is energy blind, meaning they assist with all energy types — oil, electric, natural gas, kerosene, wood, propane, pellets, and other energy sources. If your grant is
being applied to an electric or gas utility bill, Operation Fuel’s grant can be used to prevent a shutoff or restore utility service. Operation Fuel also has funding for water assistance grants for eligible MDC customers. Operation Fuel has gone to an online application process; please visit www.Operationfuel.org to apply.
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