Page 3 - Town of Rocky Hill Fall 2021 Programs
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 Parks & Recreation
   Letter from the Director of Parks & Recreation
Greetings Rocky Hill Residents!
This past summer was a huge success for the Rocky Hill Parks & Recreation Department. It felt so great to have our camps running at full capacity, pools being occupied by our families, and to see our usual concert goers listening to tunes on a Tuesday summer night. As we push towards the fall season, we have something else to look forward to...the grand opening of the new Senior/Community Center on our town hall campus, tentatively scheduled for October 2nd!
Located in the new building is a three section multi-purpose room, classroom activity room, arts & crafts studio, dance/exercise studio, fitness room, café, games room, gymnasium, as well as the new classroom housing our Learning Tree Preschool! Did I miss anything? Oh yes I did. Our office has officially moved to the office suite occupying the Senior/Community Center so you can find us in the heart of the action. We also have new office mates – Senior Transportation/Volunteer Coordinator Charlene Mehr and NEW Director of Senior Services Gina Marino. Our goal is to be a one-stop shop for programming needs for all ages in the town of Rocky Hill.
We look forward to seeing all of you in person in the near future!
Happy Fall,
Craig A. Bowman, CPRP Director of Parks & Recreation
 Parks & Recreation Department Policies
Registration Process
Registration for all programs will begin September 13 (unless otherwise noted). Registrations will be processed in the order in which they were received: Online, phone or mail. Full payment is due at time of registration. A receipt will be E-mailed to you or printed at your request. In the event a program is full you will be placed on the wait list and notified.
Photo Policy
By attending or participating in a program, you give us permission to take and publish photos of you.
If you do not wish to be photographed, you must include this request in writing.
Non-residents
While we do welcome non-residents to register for our programs (except where noted),
Rocky Hill residents will receive priority in the registration process. An additional non-resident fee may be applicable.
Payment
n Payment may be by check, cash, or credit card (MasterCard, VISA and Discover).
n Mail-in registrations may not include cash.
n All checks should be made payable to: “Town of Rocky Hill.”
n Returned checks are subject to a $20 service charge.
Financial Assistance
Funding is set aside to assist Rocky Hill families that require financial help in registering for programs. For further information and an application, please contact the Human Services Department, 860-258-2799.
Refund Policy
As Rocky Hill Parks & Recreation strives to provide excellent customer service, we make all attempts to provide top-quality programs at reasonable costs. Program costs are based
on participation numbers.
n If a program is cancelled by Rocky Hill Parks &
Recreation, a full refund will be given. n Registration may be cancelled up to 5
business days prior to a program starting date. EXCEPT NO REFUNDS on tickets, trips, or pool passes.
n No refunds will be given once a program has begun, unless a doctor’s note is submitted excusing absence.
n Absolutely no refunds will be given for any used portion of a program.
n All refunds are subject to a $10 processing fee. Anyone registered for our programs multiple sessions (i.e. Summer Camp), the fee would apply to each individual session (7 weeks x 10 = $70) per child.
n When a program is run by a third party vendor (i.e. Mad Science, Skyhawks, etc.) no refunds will be given 5 business days prior to start of the program.
n Your refund will be communicated to you at the time of cancellation.
Program / Event Cancellations
Throughout the year, programs and/or events may be cancelled for a variety of reasons
such as but not limited to: weather, facility maintenance, unforeseen circumstances... In the event of a cancellation, it is at the discretion of the Parks & Recreation Department to feasibly decide if programs / events will have the capability of being re-scheduled.
Cancellations Due to Weather
In terms of inclement weather cancellations, our department follows the BOE school cancellation decision. In the event of:
n Delayed openings: all Parks & Recreation
activities scheduled before 11:00am will be
cancelled.
n early Dismissals: all Parks & Recreation
activities scheduled after 3:00pm will be
cancelled.
n Full Day cancellation: all Parks & Recreation
activities will be cancelled for the entire day. Please be sure to check our registration website:
www.rockyhillct.gov/parkrec to find the current status of our program/events. Make sure you register for email alerts from our department, or call our front office: 860-258-2772 to find out further details.
Stay Connected!
In the event of any program cancellations, be sure to follow your local news stations (WFSB, NBC 30, Fox 61, News Channel 8) along with our online sources:
n Registration website: registrations.rhparkrec.org
n Facebook: www.facebook.com/rhparksrec n Twitter: www.twitter.com/rhparksrec
n instagram: www.instagram.com/rhparksrec
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